Role Overview

The Executive, Volunteer & Community Engagement supports the organisation's efforts in building a strong volunteer base and fostering meaningful partnerships with community stakeholders. This role will be responsible for volunteer management, community outreach, and partnership coordination to enhance service delivery and organisational impact.

Key Responsibilities

1. Volunteer Management

Support recruitment, onboarding, and deployment of volunteers
Coordinate volunteer activities, schedules, and logistics
Maintain and update volunteer database and records
Assist in developing volunteer training and engagement initiatives
Support volunteer appreciation and retention efforts

2. Community Engagement & Partnerships

Assist in building and maintaining relationships with community partners (e.g. grassroots organisations, schools, corporates)
Coordinate community outreach programmes and events
Support corporate volunteering initiatives and collaborations
Identify potential partnership opportunities and support engagement efforts

3. Programme & Event Coordination

Plan and execute volunteer-led programmes and engagement activities
Liaise with internal programme teams to support manpower needs
Ensure smooth operations during events and outreach initiatives

4. Administrative & Operational Support

Prepare reports, tracking sheets, and documentation
Monitor participation and engagement data
Support procurement and logistics for events and activities

Requirements

Diploma or Degree in Social Work, Community Development, Business, or related field
1-3 years of relevant experience (volunteer management, community engagement, events, or social services preferred)
Strong interpersonal and communication skills
Organised, detail-oriented, and able to manage multiple tasks
Passion for community work and social impact

Preferred Skills

Experience working with volunteers or community groups
Familiarity with CRM or database systems
Event planning and coordination experience

Key Competencies

Stakeholder engagement
Coordination and project management
Communication and relationship-building
Adaptability and problem-solving