Research, propose, plan, implement and review performance management, rewards and benefits program

Performance Management:

o Develop and execute performance management frameworks, including goal-setting, evaluations, and employee development plans, to enhance individual and organisational performance.

o Partner with HR Business Partners to drive performance improvement initiatives across the bank.

o Continuously assess and improve performance management processes to foster a high-performance culture.

o Provide data-driven insights and reports to senior management on performance outcomes and trends.

Total Rewards Support:

o Support the annual compensation review process, ensuring accuracy and compliance.

o Review sales and incentive campaigns for reasonability, provide sound assessments, and monitor effectiveness against KPIs.

o Maintain an updated repository of past campaigns for governance and future reference.

o Collaborate with HR stakeholders and Finance to align compensation and performance initiatives with business strategy, budget, and regulatory requirements.

Governance

o Manage governance processes for annual Fit & Proper assessments of senior management and Key Responsible Persons (KRPs), ensuring adherence to internal policies and regulatory standards.

o Oversee regulatory applications for the appointment and reappointment of GCEO and AIS CEO, including submissions to Bank Negara Malaysia (BNM).

o Ensure compliance with corporate governance guidelines and contribute to HR policy development, particularly those related to performance, benefits, and executive appointments.

Benefits Management:

o Conduct regular benchmarking of benefits against industry standards and recommend enhancements.

o Design and optimise employee benefits programs, including health, retirement, and wellness initiatives.

o Manage annual Group insurance renewals and provide benefits advisory support.

o Lead communication and promotion of benefits programs to ensure clarity and employee engagement.

Change Communications & HR Education:

o Develop and implement HR change communication strategies to support P&R initiatives, policy updates, and a high-performance culture.

o Create educational materials, toolkits, and resources to enhance employee understanding of HR processes and programs.

o Collaborate with the People & Culture team to ensure consistent and effective messaging across the organisation.

• Actively support business initiatives and projects in the bank via fulfilment of specific total rewards needs to drive performance.

Requirements:

Skills

• Data analytics and problem solving skill

• Advance Excel skills (in absence of core system)

• Detail conscious and agile planning skills

• The ability to work as part of a team and independently

Knowledge

• Degree in Human Resource, Business, Management, or related field

• Certification in Total Rewards (CTRS/CTRP) or equivalent

• Knowledge of relevant laws, regulations, and compliance related to compensation and benefits

Experience

• 8 to 10 years of experience in performance management, benefits and governance processes

• Familiarity with benefits best practices and performance management

• Good understanding of HR governance, including Fit & Proper assessments and regulatory submissions

• Experience with performance management system

• Demonstrate analytical and problem solving skills with the ability to interpret data and make tactical recommendations

• Good communication and interpersonal skills, with the ability to collaborate across functions and positively influence HR stakeholders

• Good project management skills with the ability to manage multiple initiatives in a fast-paced environment

AVP, Performance & Rewards (HR)