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System Support Specialist (IBM MQ, Kafka)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Middleware. Our Global Middleware Messaging team is continuously expanding. No matter your level of System Support Specialist proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Middleware #MQ #Kafka #Messaging #Web

Grow togetherTimely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second level day-to-day operations support for all Middleware technologies (WebSphere MQ, Kafka, Weblogic Application Server, WebSphere Application Server, Tomcat, IIS, SFTP, Jboss, Apache) virtualization platform and infrastructure operations that underpin the delivery of business solutions. You will help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. You will also work with product vendors for incident escalation, bug and security fixes.

Ready to embark on the journey Here's what we are looking for:As a System Support Specialist, having IBM MQ is a huge plus. Very good knowledge of Kafka will also be an integral part of this role.

You are an Infrastructure and Middleware aficionado, therefore you have a good understanding of different OS platforms such as RedHat Linux, Windows and Openshift. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

Hybrid work arrangements to balance in-office collaboration and home flexibility.
Outpatient (unlimited) and inpatient medical coverage for employees.
Personalized flexi benefit plan for you and your family.
Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
Modern offices with free parking space.

Great TeamHi, my name is Andreses Roque-Lontok and I'm a team manager. I started my career at DHL IT Services back in 2009, when I took a role as Systems Engineer in the Middleware team. Gaining more hands-on experience with Middleware has always fascinated me. From there, I moved fast through the company ladder and soon landed a Manager of Messaging role. In 2021, I moved to a management role, being Manager of Messaging Team. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.