Job Profile

Account Manager, Risk Intelligence

Target

Hiring Manager

Wendy De Cruz

Location

Kuala Lumpur, Malaysia

Work Type

Min 4 days in Office

Job Description

The Account Manager (AM) is responsible for growing and defending the LSEG Risk business assets that are mainly in the long tails with a smaller recurring subscription spend.

Approx 600 accounts
Approx 70% based in Hong Kong

Role Responsibilities:

Proactively maintain a strong relationship with all customers in this segment to ensure minimal cancellations and executes on the renewal process
Ability to spot upsell opportunities
Provide intelligence on trends with client base so that Territory/strategy Plans are comprehensive and accurate
Maintains pipeline hygiene (renewals and gross) in Salesforce, ensures all client administrative tasks are fulfilled and work with customer operations to help with deal execution and support.

Qualifications and Experience:

Highly customer and sales focused – experience in like roles preferred
Understanding of Risk and Compliance
Ability to speak English/Cantonese and/or Mandarin

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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