General Overview

Functional Area: ENG - Engineering
Career Stream: OPE - Operations Engineering
Role: Analyst
SAP Short Name: ANA
Job Title: Operations Engineering Srv Analyst
Job Code: ANA-ENG-OPSV
Job Level: Band 07
Profile-Holding: N
Direct/Indirect Indicator: Indirect

Summary

Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.

Detailed Description

Performs tasks such as, but not limited to, the following:

Solves assigned technical product, process, component or material problems affecting efficient production of products within a specific area of responsibility under the guidance of more experienced engineers.
Implement technical changes or enhancements to existing equipment processes, products or components to fulfill customer requirements and to enable continuous improvement initiatives.
Evaluate and modify existing test methods, tool designs, manufacturing process procedures and documentation.
Receive, process and log all customer data.
Interface with internal and external customers on all data issues.
Define data contract and service level agreements.
Work with peers and IT team to define strategic plans for managing product data.
Act as Team Leader for specific Business Unit on projects.

Knowledge/Skills/Competencies

Engineering Foundation Competencies
Knowledge and understanding of the design process for systems and printed circuit boards.
Knowledge and understanding of systems and printed circuit board manufacturing processes and equipment.
Knowledge of industry and quality standards.
Knowledge of testing software, processes and methodologies and failure analysis.
Knowledge of IT platforms, database design and programming languages.
Knowledge of some or all of the following: UNIX, NT, database management system.
Good organization skills.
Ability to evaluate, diagnose and troubleshoot problems.
Knowledge of materials and components used in the construction of systems and printed circuit boards and subassemblies.
Knowledge of industry and quality standards for incoming materials.
Ability to evaluate materials, gather and analyze data and determine root cause of problems.
Ability to effectively communicate with a variety of internal and external customers.

Physical Demands

Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

Two to Four years relevant experience

Typical Education

Bachelor's degree in a related field, or an equivalent combination of education and experience.
Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

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