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Job Description

Job Description

Senior Administrative Assistant

The Senior Administrative Assistant provides comprehensive operational and administrative support to the Outside Service Provider Support Group (OSPSG) and the Center Assistant Manager. This role ensures smooth execution and continuity of daily, weekly, monthly, and quarterly activities. Key responsibilities include billing administration, OSP cost monitoring, invoice processing, vendor and customer coordination, and operational reporting.

Key Responsibilities

Billing & Cost Administration

Manage OSP billing activities, including the preparation and execution of weekly and monthly OCM billing for assigned customers.
Prepare and submit monthly OSP cost accruals to the Finance & Accounting team in a timely and accurate manner.
Support OSP cost analysis by maintaining and updating vendor volume and cost data in the system.
Ensure all billing data is accurate, complete, and compliant with internal policies and procedures.

Invoice Management & Reporting

Upload vendor invoices to the Accounts Payable platform in accordance with established billing schedules.
Monitor invoice status and ensure all supporting documents are properly attached and maintained.
Prepare and submit quarterly reports to local authorities within required timelines.

Customer & Vendor Operational Support

Handle walk-in customer export shipment processing and related administrative requirements.
Monitor customer inquiries and coordinate with relevant internal teams to ensure timely resolution.
Liaise with vendors to address invoice discrepancies, documentation issues, or operational concerns.

Administrative & Operational Duties

Perform daily in-house administrative and operational support activities.
Maintain accurate and well-organized records related to billing, cost analysis, vendors, and customer transactions.
Coordinate with internal stakeholders to support smooth operational workflows and resolve administrative issues.

Job Requirements

Bachelor's degree in Business, Logistics, Supply Chain, or equivalent.
Experience in operations, logistics, or administrative coordination is an advantage.
Strong attention to detail with excellent organizational skills.
Proficient in Microsoft Office applications, particularly Microsoft Excel
Good communication skills and the ability to manage multiple tasks effectively.
Able to work in a fast-paced environment with tight deadlines.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Senior Admin Assistant