Job Title: Business Analyst

Contract Duration : 1 year

Location: TTDI

Experience Level: 5 – 7 Years

Salary: RM9000

Job Description:

Elicits, analyses, specifies, and validates the business needs of stakeholders, be they customers or end users.
Collaborates with project sponsors to determine project scope and vision.
Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Works with stakeholders and project team to prioritize collected requirements.
Research, reviews, and analyses the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Assists in conducting research on data to meet agreed upon requirements and to support purchasing efforts.
Participates in the QA of developed analytical solution to ensure features and functions have been enabled and optimized.
Participates in the selection of any requirements documentation software solutions that the organization may opt to use. Analyses and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develops and utilizes standard templates to accurately and concisely write requirements specifications.
Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders. Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to product managers, sponsors, and other stakeholders so that issues and solutions are understood.
Provides guidance and/or instruction to junior staff members.

Qualifications / Skills

Able to exercise independent judgment and take action on it
Excellent analytical, mathematical, and creative problem-solving skills Excellent listening, interpersonal, written, and oral communication skills
Logical and efficient, with keen attention to detail Highly self-motivated and directed
Ability to effectively prioritize and execute tasks while under pressure
Strong customer service orientation
Experience working in a team-oriented, collaborative environment

Education and Requirements

University degree in the field of business administration, or information systems
5 to 7 years related work experience Proven experience with business and technical requirements analysis, elicitation, verification, and methodology development
Working knowledge of Windows office systems
Excellent understanding of the organization's goals and objectives
Understanding of self-service BI tools such as Power BI Experience on data & AI projects Understanding of Azure services – good to have

Information Technology Business Analyst