Summary

This job is a first-level supervisor supervising 10-25 ees or a non-supervisory team lead of a support function and typically reports into a second-level manager. Provides direct supervision to employees (typically non-exempt) performing routine work within a single function or work group. This includes providing input into annual plans/objectives and enforces policies related to the functional area. May contribute to policy development. Work is performed within established professional standards and practices. Receives assignments in the form of tasks and goals and follows established processes to meet the goals of the unit. Executes budgets, develops schedules, and enforces policies and procedures. Erroneous decisions or failure to achieve results may have a negative impact on the departments operations, schedules, and/or performance goals. Provides immediate supervision to a unit or group of employees, assigning tasks and checking work at regular intervals. Directs subordinates to achieve assignments using established guidelines, procedures, and policies. Participates in the interviewing and hiring process. Reviews employees performance and recommends employee compensation recommends disciplinary action as necessary. Approves overtime schedules and working hours. Interacts directly with subordinates and peer groups engages in routine exchanges of information interactions with external contacts, if applicable, would be monitored.

Detailed Description

Supervises material handlers within assigned work teams. Assigns and schedules work, reviews performance and recommends employee compensation, coaches for improved performance and disciplines as necessary. Establishes a team training model and a developmental plan for each employee. Ensures that all employees are trained to perform effectively and efficiently. Reassigns personnel as necessary to optimize production. Meets and communicates regularly with employees regarding site safety standards, ISO standards, customer awareness training, etc. Develops, improves and enforces compliance with documented procedures for material handling practices. Ensures accurate counts, packaging, handling, stock rotation, shelf-life, part identification, etc. Supervises the process for receiving, checking and stocking raw materials sorting and delivering raw materials to production and, packaging finished products and shipping to customers. Evaluates departmental metrics to measure performance. Identifies and drives process improvements. Manages departmental budget. Interacts with peers and other departments to communicate information, resolve issues and continually improve processes.

Provides leadership and support to order fulfillment employees. Makes decisions involving workload allocation and hiring practices. Provides guidance on account issues, workload issues, processes and personnel issues. Facilitate team meetings. Provides input on direction on department activities and staffing/ personnel. Provides training and mentoring to new and existing employees. Facilitate the development of new processes and best practices models for outbound order fulfillment.

Knowledge/Skills/Competencies

Knowledge of warehouse management operations and inventory control methods in a manufacturing environment.
Knowledge of manufacturing resource planning.
Knowledge of cost accounting practices.
Good leadership and coaching skills.
Ability to manage multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
Ability to effectively communicate with a wide variety of internal and external customers.

Physical Demands

Duties of this position are performed in a manufacturing environment with occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
Duties of this position require continuous light physical effort and exertion including prolonged repetitive motion, standing, sitting in a confined work space, climbing, using equipment, handling lightweight materials, etc.
Duties of this position require periodic heavy manual effort and considerable exertion including lifting objects over 20 pounds, requiring straining, pulling and lifting.

Typical Experience

Four to six years of relevant experience

Typical Education

Bachelor's degree in a related field, or an equivalent combination of education and experience.
Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

07 - Logistics Team Leader 2