Advanced Customer Due Diligence & Risk Assessment

Lead complex, high-risk, and enhanced due diligence (EDD) ongoing reviews, including customers with intricate ownership structures, cross-border exposure, PEPs, and high-risk industries.
Conduct and approve risk-based reassessments of customer risk ratings, including justification and documentation for changes.
Assess adequacy of source of wealth (SOW), source of funds (SOF), and transactional rationale for ongoing customer relationships.
Ensure ongoing reviews are completed in line with regulatory timelines and internal service level agreements (SLAs).

Escalation & Decision-Making

Act as a key escalation point for complex AML/KYC issues, unusual findings, and potential financial crime risks.
Provide recommendations on customer retention, exit, or restriction where material AML/CTF risks are identified.
Support and contribute to suspicious activity escalation, including referrals to AML Investigations or Compliance teams.

Quality Assurance & Governance

Perform quality reviews and challenge checks on work completed by junior specialists to ensure consistency, accuracy, and regulatory defensibility.
Ensure clear, well-reasoned documentation, evidencing risk assessments and decision-making for audit and regulator review.
Identify control gaps, recurring deficiencies, and trends arising from ongoing reviews.

Leadership & Continuous Improvement

Provide coaching, mentoring, and technical guidance to team members within the Ongoing Review function.
Support onboarding and training of new staff and contribute to knowledge-sharing initiatives.
Drive process improvements, automation initiatives, and remediation programs to enhance efficiency and quality.
Stay abreast of regulatory developments, emerging financial crime risks, and industry best practices.

Assistant Vice President, Data Quality Management