Job Description

THE FUTURE IS WHAT WE MAKE IT.

Senior IT Analyst

Penang, Malaysia

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

The Senior IT Analyst (Server & DCN) role at Honeywell in Penang, Malaysia, focuses on managing the foundational infrastructure that supports global operations. This role bridges technical server management with the strategic optimization of Content Delivery Networks (DCN/CDN) like Akamai to ensure seamless data delivery.

Key Responsibilities

Operational support of on premise and regional server stacks and technology
Work with Hyper Converged Infrastructure technology platforms such as Dell VXRail
Troubleshoot performance issues related to virtualized workloads
Facilitate Implementation of new technology stacks and migration of workloads from on-prem to hybrid cloud or pure cloud
Travel on a rotating basis to regional Infrastructure deployments for support
Global operational support of our server ecosystem
Work closely with cross-functional teams to support application and infrastructure-related issues.
Lead projects for onboarding sites into support models and manage related activities.
Available for on-call and weekend maintenance, Coordinate with vendors for support and hardware needs, collaborate across IT teams to align storage with organizational goals
Translate business issues / requirements and objectives into technical solutions
Travel Approximately 15%

Responsibilities

Key Experience & Capabilities

Bachelor's degree preferably in Information Technology, Computer Science, Engineering, or Business-Related Discipline.
10+ years of experience in operational support of enterprise server ecosystem
5+ years of Windows Server, Linux OS (Redhat, Ubuntu) and Virtualization platforms such as VMWare, VXRail, vSAN and NSX, Nutanix
1+ years of server automation activities or Infrastructure as code (CHEF, Amelia, Powershell, Cloudinit), GitHUB
3+ year with ServiceNow or another formal Service Management platform and/or methodology
Experience with Microsoft Windows 2016 and 2019,2022 and 2025 operating systems
Experience with supporting mission critical infrastructure operations

WE VALUE

Excellent leadership communication and executive presence
Patching tools such as Tanium and Windows security standards & OS Hardening concepts are a plus
Experience with support of Azure or AWS servers and cloud storage such as Nasuni or Netapp
Experience with support of wired/wireless Network infrastructure such as Cisco, Dell and Juniper switches
Experience with support of data recovery products such as Rubrik
Capacity planning, performance optimization experience
Familiarity with IT Service Management tools such as ServiceNow and having experience with monitoring and reporting using Splunk.
Knowledge of networking concepts and protocols (TCP/IP, VPN, NFS/SMB/CIFS/SCSI).
Experience with Installation, Racking & Stacking of Hardware
Creation and maintenance of runbook and standards documentation management and audit support.
Experience with support of IT/OT systems, including network implementation & segmentation, PLC's and field devices, and IT systems
Understands both Programmable Logic Controllers (PLC), Windows based PC's and server VM's and industrial network architectures and how to effectively support these technologies
Strong influencing, program and change management skills
Strong business acumen and customer focus
Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision
Creative and collaborative problem-solving capability
Attracting, motivating and developing diverse talent
Technical certifications in applicable technology areas is a plus
Knowledge of IT business processes and practices including ITIL methodology
Skill in partnering with internal customers at all levels to define problems, identify solutions, and facilitate change
Experience with data protection, business continuity and disaster recovery options, configuration and execution
Strong interpersonal skills - effective listening and teaming

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watchv=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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