Key Responsibilities

Support strategy development with structured analysis

Support the development of strategic frameworks and initiatives.
Conduct analyses on customer segments, market trends, and competitive positioning.
Contribute structured input and perspectives to shape proposition ideas.

Translate strategy into clear frameworks and materials

Convert strategic concepts into structured frameworks, models, and practical guidance.
Ensure initiatives are clearly articulated and logically organised.
Develop clear documentation that translates strategy into practical guidance for internal stakeholders.

Develop process flows and operational documentation

Design process flows, journey maps, and operating models to illustrate how propositions and initiatives work in practice.
Maintain segment playbooks and reference materials in collaboration with the Performance & Integration team.
Ensure processes and frameworks are clearly documented and user-friendly.

Support proposition development

Assist in the development and refinement of customer value propositions for the affluent segment across MIST.
Support cross-border and growth initiatives through analysis and coordination.
Ensure propositions are clearly linked to delivery models and execution requirements.

Prepare structured communication materials

Develop clear, concise, and well-structured presentations and documents.
Support the preparation of materials for internal discussions and senior stakeholders decision-making.
Ensure consistency and clarity across all outputs.

Key Requirements

Bachelor's degree in a relevant discipline (Business, Banking, Finance, Accounting, Economics, Arts, or Law).
3–4 years of experience in strategy, consulting, business analysis, or transformation roles.
Experience in process flows, journey mapping, or structured documentation.
Understanding of banking or wealth business models is preferred.

Executive Officer, Regional Initiatives (Strategy & Proposition)