Splunk Channel (Partner) SE (Solutions Engineer) positions focus on enabling, supporting, and collaborating with Splunk's partner ecosystem (Distributors, Resellers, MSPs, GSIs) to sell and implement Splunk solutions. This role is distinct from an internal sales engineer, as it focuses on empowering partners to drive business growth.

Here is a detailed breakdown of a Splunk Channel Solutions Engineer job description:

Core Responsibilities

Partner Technical Enablement: Deliver technical training, workshops, and webinars to partners to increase their proficiency in Splunk products (Core, Security, Observability).
Sales Support: Work closely with partners to drive the technical validation (Technical Win) of Splunk solutions in sales opportunities.
Technical Advisor: Act as the primary technical advisor and advocate for partners, providing guidance on architecture, Proof of Concepts (POCs), and best practices.
Solution Positioning: Articulate the value of Splunk technology and product positioning to both business and technical audiences within the partner's customer base.
Pipeline Generation: Collaborate with Partner Sales Managers to identify and open new opportunities within partner territories.
RFI/RFP Support: Respond to technical elements of Requests for Information (RFIs) or Requests for Proposals (RFPs).

Key Skills And Qualifications

Experience: 10-15+ years in a Partner/Channel SE role, preferably in software technology.
Splunk/Domain Expertise: Deep knowledge of Splunk Enterprise, Splunk Enterprise Security (ES), and/or Splunk Observability Cloud or equivalent Security and Observability Solutions.
Technical Background: Strong understanding of Security Solutions, Linux/Windows systems, networking (firewalls, load balancers), and cloud infrastructure (AWS, Azure, GCP).
Communication: Excellent presentation and demonstration skills, with the ability to tell a compelling, story-driven, and actionable message.
Methodologies: Knowledge of sales methodologies like MEDDIC or Challenger.
Travel: Willingness to travel to support partners, customer meetings, and events.

Ideal Attributes

Self-Motivated: Passionate about learning new technologies and solving customer problems.
Growth Mindset: Curious, adaptable, and eager to coach partners.
Analytical: Able to overcome sales obstacles using creative and adaptive approaches.

Performance Indicators (KPIs)

iACV (Incremental Annual Contract Value): Generating new business through partners.
Technical Win Rate: Percentage of opportunities won after technical validation.
Partner Enablement Metrics: Number of trained/certified partner engineers.

This role is critical for scaling Splunk's business, as it leverages the partner's reach to expand into new markets.

Why Cisco

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Partner Solutions Engineer