Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Global Network Delivery organization is looking to hire a highly motivated, best-in-class Network Project Lead to join our growing team within AWS Data Center Delivery. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand.

The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Project Lead will work closely with both internal stakeholders and external vendors to facilitate smooth project execution as directed by Technical Program Managers, Network Deployment Planning team, infrastructure supply chain & procurement and network engineering team.

The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate you must be highly autonomous, detail oriented, possesses strong written and verbal communication skills and have experience in managing network deployment projects. They will be competent in networking principles, data center operations, cable infrastructure and fiber solutions.

This position will provide the individual with high levels of autonomous work with minimal supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. The desire and ability to work in a fast paced, ambiguous, collaborative environment is essential for success.

In addition, this role may require international travels to support other cluster's projects.

Key job responsibilities
. Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
. Managing work priorities through ticketing system and workflows & collaborating with various stake holders to remove project obstacles.
. Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
. Completing customer requests via Remedy trouble ticketing system and project management workflows.
. Participating in the migration, basic configuration and rollout of new or upgraded hardware.
. Reasonable additional hours required as part of the project delivery requirements.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Expertise in network infrastructure, including cabling systems, fiber optics, diagnostic tools, and network fundamentals. The ideal candidate will leverage this technical knowledge to lead teams and optimize project delivery.

Preferred Qualifications

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Network Deployment Build Lead, Global Network Delivery