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JOB SUMMARY:

Generic JD of Hands and Feet Support:

L1 Desktop Support:

Hands & Feet Support (HFS) The Hands & Feet Support role includes the physical execution of IT tasks under the guidance of remote engineers or predefined SOPs.

Core Responsibilities

• On-Site Hardware Support: Perform physical installation, movement, and cabling of desktops, laptops, docking stations, and peripherals.

• Hardware Troubleshooting: Conduct physical inspections to identify

Information Technology Support Specialist