Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands

Job Summary

The role should oversee a team handling traditional RA while pivoting to business assurance, leveraging commercial finance expertise for data-driven decisions. The role should oversee a team handling traditional RA while pivoting to business assurance, leveraging commercial finance expertise for data-driven decisions. Key responsibilities include:

The Day-To-Day Activitiy

Lead Business Assurance Strategy
Develop and implement frameworks for monitoring revenue streams, profitability, and risks across bundled services, 5G wholesale, and emerging models. Integrate AI/ML tools to automate insights from ingested data like journals, billing and usages.
Profitability and Margin Oversight
Analyze end-to-end margins using commercial finance principles, correlating costs with revenues (e.g., billing journals) to identify unprofitable bundles, quota inefficiencies, or wholesale settlements. Recommend optimizations to senior leadership for 2-5% margin uplift.
Risk Monitoring and Mitigation
Monitor business risks such as abuses, compliance issues, and churn through data reconciliation (e.g., usages vs. orders/dunning status). Use AI for proactive anomaly flagging and root-cause analysis, ensuring alignment with regulatory standards like MFRS 15.
Team Leadership and Development
Manage the RA team, fostering a shift from reconciliation to assurance. Build capabilities in AI tools and finance analytics; collaborate with billing, accounting, and IT for cross-functional insights.
Data and Analytics Integration
Oversee ingestion and analysis of multi-source data (e.g., collections touch points, aggregated roaming/IDD) in AI/ML environments. Drive dashboards and reports for real-time visibility, supporting decisions on product performance and customer retention.
Stakeholder Engagement and Reporting
Provide executive-level reporting on RA metrics (e.g., leakage recovery, ARPU impact) and business opportunities

About You

Bachelor's or Master's degree in Finance, Accounting, Business Administration, or related field; professional certifications like CFA (Chartered Financial Analyst), CPA (Certified Public Accountant), or TM Forum RA Practitioner preferred.
10+ years in commercial finance or RA within telecom/financial services; at least 5 years in a managerial role. Proven track record in profitability analysis, margin assurance, and business risk management; experience with bundled pricing models and wholesale operations is essential.
Strong in financial modelling, data analytics (e.g., Excel, SQL); familiarity with AI/ML tools (e.g., AWS QuickSight, SageMaker) and telecom systems (billing, CRM). Knowledge of RA software like Mobileum or Subex is a plus.
Strategic thinker with leadership abilities; excellent communication for stakeholder influence; analytical mindset for data-driven decisions.
Commercial finance background mandatory (e.g., from FP&A or revenue management roles); telecom industry exposure preferred for understanding 5G/wholesale dynamics.

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Head of Section , Revenue and Business Assurance