Your Tasks

Role Purpose

Responsible for account strategy development & implementation to achieve profitable business growth and relationship with customers
The account strategies need to be in line with shoppers marketing, brand strategies and sales objectives
This role will be working closely with shopper & customers marketing and sales department to ensure brand communications and trade execution are maximized in store

Key Accountabilities

Derive business strategy and objective

Contribute to development of sales, marketing, customer retention, advertising, pricing, distribution strategies

Customer orientated

Develop and maintain strategic business relationships with customers
Negotiate sales with existing and new customers who are of strategic importance to the organisation
Provide ongoing support to high value clients and ensure high quality customer service being delivered
Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap
Serves as a liaison between clients and company departments
Familiar with outlet's sales operation in terms of merchandising and ordering process
Possess very detailed product knowledge as well as through knowledge of client busines

Leadership (Manage, oversee, guidance, coaching, motivation etc)

Monitor business to adhere the company's business strateg

Derive and implement business process

Leading & Ensure all NPL Listed on timely basis
Meeting company Account Receivable objective by maintaining healthy aging leve

Enhance sales activities to ensure cost and process efficiency

Manage trade budget, A&P, trading term discussion within budget allocated
Ensure trade return rate within company's objective, good market hygiene in the trade with FIFO practices
Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basi

Obtain and alert with competitive knowledge on Market trend, movement and practise

Keep abreast with latest market trends and development, with sound knowledge of competitors activities

Your Profile

Key Requirements

Bachelor degree / diploma in business development or other related fields
At least 4 years experience in key account management or similar area of multi-national companies, preferably in FMCG
Analytical, business acumen, negotiation, customer-oriented, presentation, result-driven
Computer literacy in MS Office
Good command in English both spoken and written

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Chantecaille. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment, and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Additional information

Location : Level 12, Tower, 1, PJ33, 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor

Assistant Customer Development Manager