Join EPAM as a hands-on Salesforce Functional Engineer to identify process inefficiencies, translate business needs into scalable Salesforce solutions and drive end-to-end improvements across the platform.

You will combine Salesforce functional expertise with technical awareness, stakeholder management capabilities and the ability to independently drive initiatives from discovery through go-live. This is more than a pure development role; you will review Apex and Lightning Web Component (LWC) logic, understand system impacts and collaborate closely with development teams to recommend improvements.

Responsibilities

Partner closely with business stakeholders to identify operational pain points, process gaps and platform inefficiencies across Salesforce environments
Conduct Salesforce health audits and recommend scalable improvements related to automation, data structure, usability, governance and technical debt reduction
Gather, analyze and translate business requirements into actionable user stories, functional specifications and solution designs
Configure and optimize Salesforce declarative solutions including Flows, Validation Rules, Permission Sets, Page Layouts, Reports, Dashboards and Object Relationships
Collaborate with Salesforce developers and technical teams to review solution approaches, understand custom logic impacts and recommend functional or technical improvements
Drive functional initiatives from discovery and solutioning through UAT, deployment, hypercare and post-production support
Manage stakeholder expectations by balancing business priorities, technical constraints, platform scalability and delivery timelines.
Maintain solution documentation, process flows, governance standards and best practices to support long-term platform stability and adoption

Requirements

Proven experience in Salesforce functional consulting, platform administration, techno-functional delivery or related CRM transformation roles
Strong hands-on experience with Salesforce declarative capabilities including Flow Builder, Validation Rules, Security & Permissions, Reports, Dashboards and Data Modeling
Comprehensive understanding of Salesforce platform architecture, declarative versus customization approaches and development concepts including Apex, Triggers and Lightning Web Components (LWC)
Demonstrated ability to read and understand Apex or LWC implementations, assess system impact and provide technical improvement recommendations
Track record of successfully gathering business requirements, conducting stakeholder workshops and translating business processes into actionable Salesforce solutions
Experience working within Agile, hybrid or iterative delivery environments with exposure to backlog coordination and cross-functional collaboration
Exceptional stakeholder communication skills with the ability to explain complex technical concepts to non-technical audiences
Demonstrated problem-solving mindset with the ability to proactively identify root causes and recommend practical, scalable solutions

Nice to have

Experience with Salesforce CPQ, DocuSign CLM or quote-to-cash processes
Active Salesforce certifications such as Salesforce Administrator, Advanced Administrator, Business Analyst or Platform App Builder
Exposure to enterprise governance, integration projects, data compliance or multi-cloud Salesforce environments

We offer

By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.
Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us