Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will be part of a team dedicated to help advertisers achieve their business goals. You will have the knowledge of Vietnam as a market as well as Google product solutions, combined with the communication skills and investigative abilities. You will collaborate and build relations and provide client service, research and market analysis. You will anticipate how decisions are made, explore and uncover the business needs of clients and understand how Google's ads solutions can grow their business. You will set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for advertisers within Google along with building and managing a pipeline of clients working towards objectives, while continuing to success of these new customers.

Qualifications

Job responsibilities

Prospect, manage and forecast new business pipelines and opportunities.
Create presentations and develop solutions to meet customer needs.
Conduct research and analysis, to develop strategies to address the market and opportunities.
Provide client service and partnership to customers and partners.
Partner with Google's client on-boarding team to service clients.

Minimum qualifications

Bachelor's degree or equivalent practical experience.
Experience in advertising, consultative sales, business development, online media environment, or a marketing role.
Experience in working with Vietnam customers on brand awareness by Google Ads.
Ability to communicate in Vietnamese fluently in order to communicate and serve customers in Vietnam.

Preferred qualifications

Experience in business, media, or advertising.
Experience planning, delivering, and executing marketing campaigns, measurement
Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
Ability to operate and thrive in a dynamic and fluid environment.
Ability to take on challenges and develop actionable plans and recommendations.

Business Acquisition Manager, GCS (Vietnamese, English) - Singapore