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Job Description:

Handle all cases related to strategic sellers, including pickup issues, delivery delays, and loss/damage claims.
Serve as the dedicated contact channel for sellers, providing timely updates and solutions.
Support the onboarding of new sellers by providing guidance on logistics processes, tools, and policies.
Submit accurate and complete case details to the relevant teams for thorough investigation and resolution.
Provide constructive feedback and insights to

Partner and Seller Support, SPX Express (Contract)