Job Summary

Market Experts are the main POC interfacing between the local marketing team and the Central Ops team for all event projects. Each market would have 1x Market Expert assigned. There is a need for individuals to have the ability to read & write & speak proficiently in the language of the market, to write and edit copy, QA event emails and websites to check for language accuracy, review guest lists, manage guest queries (via email). There will be a need to operate proficiently in local market language in internal meetings with the local marketing teams and agencies. No voice calls with Ads customers in the language are required.

Key responsibilities

Holistic understanding of all the events happening in their assigned market

Engage the Central Ops shared services teams (Tool Setup & Analysts) and project manage tool setup and processes for events, troubleshooting & escalating as required

Provide regular updates on tool setup progress, and event progress reports in WIP meetings (Nominations, Registrations, Attendance status reports)

Crafts / edits website, email and registration form copy in language, QAs event website and emails from language perspective once setup by Tools Setup team

Obtains local Client sign off on tool setup

Handles guest management for events in partnership with local event organizing team

Deploys event comms email campaigns

Ensure audience swaps / manual registrations are updated in the system

Implementation of site waitlist / closure if event registration is at capacity

Key profile characteristics

. Strong project management including planning ( 2+ years of Experience)

. Strong client service (1-2 years of client facing exp.)

. Excellent attention to detail

. Ability to operate in English

. Excellent local language skills: reading, writing, speaking

. Strong data management abilities (spreadsheet proficiency)

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Events & Marketing Operations (Japanese speaking)

Events & Marketing Operations (Japanese speaking)