Start your IT career with us!

DevOps Application Support Engineer (Linux, Shell Scripting, Openshift)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our GCDB team is continuously expanding. No matter your level of DevOps Application Support Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key.

For any issues related to telecommunication/security systems within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing and implementing all necessary changes to production security devices in all IT Services Data Centers and premises, providing global availability to key DHL Group services.

Last but not least, security technologies associated with Firewalls, Load Balancers, VPNs, Proxies, Azure and Google Cloud are all in your support league.

Ready to embark on the journey Here's what we are looking for:

As a DevOps Application Support Engineer, having Linux, Shell Scripting, Openshift is a huge plus. Very good knowledge of Splunk, CI/CD pipeline (Jenkins/Github Actions) and Dynatrace will also be an integral part of this role. This role also need to support GCDB shift weekly schedule (on-call, morning, afternoon and night shifts).

You are a technology aficionado, therefore you have a good understanding of programing, application monitor andproblem-solving skills. You are able to work independently prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

Hybrid work arrangements to balance in-office collaboration and home flexibility.
Outpatient (unlimited) and inpatient medical coverage for employees.
Personalized flexi benefit plan for you and your family.
Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
Modern offices with free parking space.

Great Team

Hi, my name is Simon Liu and I'm a team manager. I started my career at DHL IT Services back in 2020, when I took a role as Senior Architect in the GO2 team. Gaining more hands-on experience with new technology has always fascinated me, so I moved to the GCDB team. From there, I moved fast through the company ladder and soon landed a Pricinple Architect role. In 2026, I moved to a management role, being GCDB TM. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.