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Key Accountabilities

The HR Manager acts as a strategic HR partner and hands-on leader, driving a comprehensive people agenda in a fast-paced, evolving business and Shared Services (SSC) environment. This role requires strong depth in Malaysian labor laws and industrial relations, proven capability in change and leadership transformation, and the ability to build progressive, empowered HR practices beyond transactional or policing approaches.

The HR Manager will balance operational excellence and strategic impact, ensure governance, fairness, and compliance while enabling engagement, capability building, and sustainable performance. The role will report to the HR Director based in Australia.

Key Accountabilities

Strategic HR Partnership
Partner closely with site and functional leaders as a trusted advisor, providing practical, commercially grounded HR solutions.
Understand and apply knowledge across the full HR spectrum, talent, rewards, engagement, ER, succession, and workforce planning and collaborating with COE functions as required.
Identify opportunities to improve HR processes, capability, and employee experience through cross-functional collaboration.
Change Management & Leadership Transformation
Support and lead people aspects of organizational change, including operating model shifts, role redesign, leadership transitions, and cultural evolution.
Demonstrate strong understanding of the how of change by having effective communication, stakeholder alignment, and change adoption.
Coach leaders to operate in a more empowered environment, moving away from transactional, compliance-only, or policing behaviors.
Industrial Relations, Governance & Malaysian Statutory Compliance
Lead and manage industrial relations matters, including misconduct cases, domestic inquiries, disciplinary actions, grievances, and dispute resolution.
Ensure consistent, fair, and well-documented application of policies, aligned with global standards and local legal requirements.
SSC Delivery, HR Roadmap & Capability Building
Support effective HR Shared Services (SSC) delivery, ensuring service quality, speed, and consistency.
Contribute to and execute the HR operations roadmap, identifying process gaps, inefficiencies, and improvement opportunities.
Lead capability-building initiatives to strengthen HR maturity in a fast-changing, high-volume environment.
Employee Engagement, Culture & Wellbeing
Design and implement employee engagement initiatives that strengthen motivation, connection, and organizational commitment.
Drive wellbeing initiatives, ensuring they are embedded into people's day-to-day practices.
Analyze engagement feedback and translate insights into practical, impactful action plans.
Talent Development & Succession Planning
Lead succession planning and talent discussions to ensure leadership continuity and critical role coverage as per the Global Guidelines.
Support performance management, coaching, and development conversations across levels.
Foster a strong learning and feedback culture aligned with business growth.
HR Operations Excellence & Continuous Improvement
Oversee end-to-end HR operations, including employee relations, payroll oversight, compensation & benefits administration, insurance, and leave management.
Ensure accuracy of HR data, records, and reporting.
Lead by example in driving process improvements, closing gaps, and introducing new initiatives that enhance efficiency and employee experience.
Office & Administrative Management
Oversee office administration, facilities, security, and workplace safety.
Manage employee travel, accommodation, and logistics with a focus on cost efficiency and service quality.
Plan and oversee company events, training sessions, and engagement activities.

Success Profile

Strong Industrial Relations and Malaysian statutory expertise
Experience in change management and leadership transformation
Solid understanding of end-to-end HR (strategic and operational)
Effective in fast-paced, evolving environments
Consultative, empowering leadership style with strong execution discipline
More than 10 years of relevant HRM, ideally from a Multinational environment

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HR Manager II