Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Director located in Batu Kawan, Penang.

What a typical day looks like:

Understand the quality policy and related quality procedures and drive compliance from production and rock function team to meet KPI such as Yield, Total material loss, cost of poor quality, etc..
Contributes with other top management personnel in formulating and establishing company policies, operating procedures and goals.
Develops initial and subsequent modifications of product assurance program to delineate areas of control, personnel requirements and operational procedures within program.
Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish controls and procedures for attaining goals.
Interface with customers on technical/quality issues and improvement initiatives.
In charge of managing customer audits and regulatory/compliance agency audits.
Reviews quality problems and procedures of departments and recommends solutions to problems or changes in procedures.
Visits and confers with representatives of material and component vendors to obtain information related to supply quality, and vendor quality standards.
Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
Handling the RMA (Return Merchandise Authorization)- manage the return of products that are defective, damaged, or need to be repaired and to drive fast turn-around.

The experience we're looking to add to our team:

Typically requires a Bachelor's degree in related field or equivalent experience.
Typically requires minimum > 10 years of experience.

What you'll receive for the great work you provide:

Joining a great company that design and build product for AI infrastructure
Medical benefits, dental, vision
Life Insurance
Paid Time Off
Performance Bonus

NB87

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [HIDDEN TEXT] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Quality Director