Job Description

To oversee daily facility operations, ensure reliability of building systems, and manage the performance of the Integrated Facilities Management (IFM) service provider to meet safety, quality, cost, and compliance objectives.

Key Responsibilities

1. Daily Operations & Maintenance

Oversee day-to-day maintenance of building systems (HVAC, electrical, plumbing, fire protection, utilities, etc.)
Ensure all critical systems operate efficiently with minimal downtime
Review and approve preventive and corrective maintenance plans
Monitor work orders, service requests, and completion timelines
Ensure asset reliability and lifecycle management

2. IFM Supplier Management

Act as the main point of contact for the IFM provider
Manage IFM contract scope, deliverables, and KPIs/SLAs
Conduct regular performance reviews and audits of IFM services
Validate manpower deployment, competency, and service quality
Drive continuous improvement and cost optimization initiatives
Ensure compliance with contract terms and escalation management

3. Safety, Health & Environment (EHS)

Ensure compliance with all safety regulations and company EHS policies
Lead incident investigations and corrective/preventive actions
Conduct regular safety inspections and audits with IFM
Promote a strong safety culture across operations

4. Compliance & Regulatory

Ensure facility complies with local authority requirements (e.g., fire safety, environmental, building regulations)
Manage audits, inspections, and certifications
Maintain proper documentation and records for compliance

5. Budget & Cost Control

Develop and manage OPEX and maintenance budgets
Track IFM contract costs and ensure value for money
Review quotations, approve expenditures, and control cost leakage
Identify cost-saving opportunities without compromising service levels

6. Project & Improvement Management

Lead minor projects, upgrades, and retrofit works
Coordinate with engineering and project teams for expansions or modifications
Drive reliability improvement and energy efficiency initiatives

7. Stakeholder Management

Work closely with internal stakeholders (operations, engineering, EHS, finance)
Communicate service performance and issues effectively
Handle escalations and ensure timely resolution

8. Reporting & Performance Monitoring

Track and report KPIs such as:
- Equipment uptime
- Response and resolution time
- Preventive maintenance compliance
- Safety performance
- Cost
Prepare monthly/quarterly reports for management review

Qualifications

Requiered :

Degree in Engineering (Mechanical, Electrical, Facilities, or equivalent)
5â€10 years experience in facilities management or plant maintenance
Experience managing IFM or outsourced service providers

Skills :

Strong technical knowledge of building systems and utilities
Contract and vendor management expertise
Good understanding of EHS and regulatory compliance

Preferred :

Strong problem-solving and decision-making skills
Budget and cost management capability
Good communication and stakeholder management

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us atto advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately toor email .

Facility Manager (Operations & Maintenance)