Spoken and written English, Telephone servicing, Listening Skills, Empathy, Customer service, Handling international calls, Good diction

Customer Service, Banking, contact centre

SAP, ERP systems, Export Documentation, Customer Service Operations, Logistics coordination, International Shipping, Supply chain support

policy administration , New Business Renewals, Process improvement, Group Insurance products, Insurance Operations, UAT system testing, Terminations, Billing, Policy Documentation, Enrolments, endorsements, Policy Servicing, Member Movements

Administrative activities, Outbound calls, Customer Satisfaction Survey, Typing speed of 20 words per minute, Telephone servicing

Analytical Skills, Knowledge of insurance policies, Insurance claims processing, Customer service, Insurance servicing