Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose Of The Role

The incumbent will assist the SAP Solutions Support Assistant Manager in ensuring the effective utilization of the SAP system to meet client and customer requirements, particularly in inventory management transactions and customer pricing maintenance in Zuellig Pharma Malaysia.

What You'll Do

Build and maintain strong working relationships with internal departments and operational teams on SAP system and customer pricing matters, supporting process improvement initiatives.
Analyse data to identify potential issues and root causes and collaborate with subject matter experts to develop effective solutions.
Respond to user enquiries related to system transactions and processes.
Investigate and resolve transactional errors to ensure successful processing.
Handle and resolve SIQ related matters related within the department.
Perform User Acceptance Testing (UAT) within SAP as well as integrations with other platforms and system as required by regional and local teams.
Responsible and accountable for customer pricing maintenance, bonus maintenance, customer mapping, quota maintenance, contract and quotation to ensure the requests from clients and customers are executed accurately.
Proactively planning, managing and disseminating timely and accurate reports.
Attends and participate in meetings, including cross-functional discussions, and support related projects when assigned.
Performs other duties as assigned when required.

What Will Make You Successful

Must-Have: (Maximum 4 points)

Min Bachelor Degree in data analytics, supply chain or business admin with 4-6 years of relavant expereince
Strong understanding of customer pricing maintenance, inventory transactions and related to end-to-end business processes.
Proficient in Microsoft Excel.
Communications skills (both verbal and written).

Advantage To Have

Proficiency in SAP systems (ECC and EWM).
Experience in data management, including maintaining data accuracy.
Ability to troubleshoot and resolve system and transactions errors effectively.

What We Offer

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
Our Total Rewards program is designed to support your overall well-being in every aspect.

Executive, SAP Solutions Support (SAP Support And Customer Pricing)