Fei Fah Medical Manufacturing Pte Ltd is a Singapore-based manufacturer specialising in wellness, healthcare, and personal care products. Building on a heritage of traditional medicated formulations, the company develops and manufactures topical health products, skincare, and wellness solutions under structured quality and regulatory standards. With growing capabilities in formulation development, quality systems, and production, Fei Fah supports the development and manufacture of innovative health and beauty products for regional markets.

Location: Singapore
Reports to: CEO

Role Summary

We are looking for a driven and creative Digital Marketing Manager to lead our digital presence and drive brand growth across global markets. This role combines strategy and execution - ideal for someone who enjoys building, testing, and scaling digital initiatives across social media and e-commerce platforms.

Key Responsibilities

Digital & Social Media Management

Manage and grow the company's global social media platforms, including Instagram, Facebook, and X
Develop engaging content strategies to drive brand awareness, engagement, and community growth
Explore and launch new platforms (e.g., YouTube and other emerging channels)

E-commerce & Marketplace Management

Oversee digital storefronts across platforms such as TikTok Shop, Shopee, Lazada, Guardian, Watsons, and Unity
Optimise product listings, campaigns, and platform performance to drive sales and visibility

Marketing Strategy & Growth

Develop and execute strategic digital marketing plans to increase brand awareness, traffic, and conversions
Identify growth opportunities across channels and continuously improve performance

SEO & Paid Advertising

Drive SEO optimisation efforts to improve organic visibility and search rankings
Plan, execute, and optimise paid advertising campaigns (e.g., Meta, Google, TikTok Ads)

Analytics & Reporting

Establish clear performance metrics (KPIs) across all digital channels, including social media, e-commerce, SEO, and paid campaigns
Track and monitor key indicators such as traffic, engagement, conversion rates, sales performance, and ROI
Prepare and submit weekly performance reports with concise insights, key learnings, and actionable recommendations
Provide regular updates on campaign effectiveness, growth trends, and areas for improvement
Translate data into clear business insights to support decision-making and strategy refinement

Innovation & Continuous Improvement

Proactively identify new tools, trends, and approaches to enhance digital performance
Test, learn, and refine strategies to improve effectiveness and ROI

Cross-Functional Collaboration

Work closely with internal teams and Management to align marketing initiatives with business goals
Support integrated campaigns across online and offline channels

Requirements

Bachelor's degree in Marketing, Business, or a related field
Proven experience in digital marketing, social media management, and/or e-commerce platforms
Strong understanding of SEO, paid advertising, and digital analytics tools
Hands-on experience with platforms such as Meta, Google Ads, TikTok, Shopee, Lazada, etc.
Analytical mindset with the ability to translate data into insights and actions
Strong communication and stakeholder management skills
Driven, organised and possess business acumen