Test Manager

Location: Kuala Lumpur & Bangi (Travel between project sites may be required based on business needs.)

Employment Type: Contract

Job Summary

We are looking for an experienced Test Manager to lead and manage end-to-end testing activities for large-scale projects within the banking industry. The successful candidate will oversee testing teams, define testing strategies, manage stakeholders, coordinate defect resolution, and ensure high-quality project delivery.

Key Responsibilities

Lead and manage IT and business testing teams throughout the testing lifecycle.
Develop and maintain Test Strategy, Test Plans, and Test Approval Reports.
Review test deliverables prepared by Test Leads, vendors, and business users.
Monitor testing progress and provide daily/weekly status reports to stakeholders.
Manage overall testing activities, including reviews, sign-offs, and risk mitigation.
Facilitate communication between project stakeholders and cross-functional teams.
Lead defect triage meetings and manage testing escalations.
Coordinate Functional and Non-Functional Testing activities.
Oversee test data preparation and testing environment readiness.
Provide guidance on the use of JIRA, Confluence, and Zephyr for test management.
Ensure adherence to testing standards, processes, and quality requirements.

Requirements

Minimum 13 years of experience in Test Management and Software Development Life Cycle (SDLC).
At least 10–12 years of experience in the Banking/Financial Services industry.
Proven experience managing large testing teams, including Test Managers, Test Leads, and Test Analysts.
At least 5–10 years of experience leading testing activities for large-scale IT programs.
Strong knowledge of functional and technical testing methodologies.
Mandatory: ISTQB CTAL-TM Certification.
Hands-on experience with JIRA and Confluence.
Experience working in both Waterfall and Agile project environments.
Excellent stakeholder management, communication, and leadership skills.
Willing to work extended hours when required to support critical project timelines.

Preferred Skills

Experience with Zephyr or other test management tools.
Strong analytical and problem-solving abilities.
Experience coordinating cross-functional teams in enterprise environments.