General Overview

Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Technician 2 (TE2)
Job Title: Technician, Quality 2
Job Code: TE2-QUA-OPQ
Job Level: Band04
Direct/Indirect Indicator: Direct

Summary

Assists and supports the Quality Engineers by providing production expertise to resolve Quality issues within the production operation. Monitors process, component and product quality problems and escalates to supervisor. May provide functional guidance or demonstrate work methods to new employees.

Detailed Description

Performs tasks such as, but not limited to, the following:

Performs and reports in process and product first layer assessment.
Performs activities identified related to the Key process and product characteristics.
Supports and verifies the identification and processing of internal non-conforming materials for proper disposition.
Ensures that the implemented changes and corrective action to rectify non-conformance issues are respected in the manufacturing line.
Performs First Article Assessment activities.
Supports internal, industry and customer audits as required.
Supports continuous improvement initiatives to enhance quality
Processes.
Supports and performs the RMA quality related activities.

Knowledge/Skills/Competencies

Ability to exercise good judgment in providing quality guidance.
Ability to effectively communicate with internal customers.
Knowledge and understanding of quality and manufacturing standards.
Good knowledge of computer applications and the ability to perform tasks using Microsoft Word, Excel.
Good knowledge and understanding of shop floor control and quality management documentation systems such as Spectrum Pro, EtQ.
Skills for evaluating, diagnosing and solving problems encountered in the manufacturing.
Well organized.

Physical Demands

Nothing specified.

Typical Experience

1 to 3 years of related experiencExperience in similar job roles

Typical Education

None specified

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

04 - Technician, Quality 2