AGM, Rewards, Performance and HR Operations

Human Resources | Reports to: Head, Human Resources

About The Role

We are looking for a strategic and hands-on HR leader to drive our Human Resources Rewards and Operation function.

This role plays a critical part in ensuring operational excellence across compensation & benefits, performance management, payroll governance, employee services, and HR operations, while supporting the organisation's broader people and business strategy.

As an Assistant General Manager, you will partner closely with senior stakeholders and business leaders to strengthen HR processes, enhance employee experience, ensure regulatory compliance, and build competitive people practices that support talent attraction, retention, and organisational growth.

This role is ideal for someone who combines strong operational discipline with a progressive and business-driven HR mindset.

Key Responsibilities

Rewards & Compensation

Lead and manage the organisation's compensation and benefits framework to ensure market competitiveness and internal equity.
Drive salary benchmarking, rewards strategies, annual compensation reviews, benefits, governance and administration.
Support talent attraction and retention through effective total rewards initiatives.

Performance Management

Manage and enhance the organisation's performance management framework and annual appraisal cycle.
Partner with business leaders to drive a high-performance culture aligned to company goals and values.
Support calibration exercises, rewards alignment, and performance-related HR initiatives.

HR Operations & Employee Services

Oversee day-to-day HR operations, including payroll administration, employee records, HR policies, and people services.
Ensure operational efficiency, process improvement, and service delivery excellence across the HR Operations team.
Drive continuous improvement and automation initiatives within HR processes and systems.

Governance, Compliance & Reporting

Ensure compliance with regulatory requirements, internal governance standards, and HR policies.
Manage HR-related reporting for regulators, management, and statutory bodies.
Liaise with external stakeholders including regulators, vendors, and service providers where required.

Leadership & Stakeholder Management

Provide HR advisory and consultative support to senior management and business units.
Lead, coach, and develop the HR Operations and Rewards team to achieve operational excellence.

Requirements

Minimum 15 years of HR experience, with strong exposure in Rewards, HR Operations
Performance Management, and governance.
Preferably but not limited: experience within regulated industries such as insurance, financial services, banking, or highly governed environments Strong analytical, problem-solving, and stakeholder management skills.
Excellent communication and presentation abilities.
Ability to balance strategic thinking with operational execution.

Why Join Us

Be part of an established and respected organisation where you will have the opportunity to shape HR operational excellence, strengthen rewards practices, and contribute meaningfully to the organisation's people and business agenda.

LI(TMIM)

Assistant General Manager, Rewards, Performance and Operations.