English, Customer Service, Mandarin

Aml, SAP, Ms Office, Banking facilities, Bank account management, Payments execution, Kyc, Online banking platform administration, Financing administration

customer service, Mandarin, Chinese dialects, telephone servicing, spoken and written English, Process Improvements, handling international calls

Spoken and written English, Telephone servicing, Listening Skills, Empathy, Customer service, Handling international calls, Good diction

Ms Excel, MIM system, POS system, Ms Office Applications

Microsoft Office, QuickHR software, Malaysian employment laws and regulations, Lark, HR best practices