Job ID

259277

Posted

09-Mar-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Engineering/Maintenance

Location(s)

Batu Pahat - Johor - Malaysia

Job Scope

ICT Project Leadership

Lead full lifecycle delivery of ICT projects, including infrastructure, systems integration, network deployments, cybersecurity initiatives, and digital transformation workstreams.
Develop and manage detailed project plans covering scope, timelines, resources, risks, and deliverables.
Oversee multiple concurrent ICT projects, ensuring alignment with technical standards, client requirements, and organizational objectives.
Coordinate with engineering, technical support, network teams, and vendors to ensure seamless execution.

Client & Key Account Management

Act as the primary liaison for major ICT accounts, maintaining strong, trust based client relationships.
Conduct regular stakeholder meetings, technical reviews, and project status updates.
Translate client needs into clear technical requirements and actionable project tasks.
Identify opportunities for account expansion, service enhancements, and long-term ICT partnership growth.

Technical Oversight & Governance

Ensure all ICT solutions comply with industry best practices, cybersecurity standards, and company policies.
Review technical designs, implementation plans, and change requests to ensure quality and feasibility.
Oversee testing, commissioning, and handover processes for ICT systems and infrastructure.

Team Leadership & Resource Management

Lead and mentor project teams, including engineers, technicians, and site leads.
Allocate resources effectively across projects, balancing workload and skill requirements.
Provide guidance on technical challenges, risk mitigation, and issue resolution.
Foster a culture of safety, accountability, and continuous improvement.

Budgeting & Financial Control

Manage project budgets, cost tracking, and financial forecasting for ICT initiatives.
Evaluate vendor proposals, negotiate pricing, and ensure cost effective procurement of ICT equipment and services.
Prepare financial and performance reports for senior management.

Quality, Safety & Compliance

Ensure ICT project activities adhere to safety protocols, data protection regulations, and compliance standards.
Conduct site audits, quality checks, and documentation reviews.
Implement corrective and preventive actions to maintain high operational and safety standards.

Stakeholder Communication

Deliver clear, structured communication to clients, internal teams, and senior leadership.
Prepare project dashboards, progress reports, and executive summaries.
Facilitate decision making and resolve conflicts across technical and non technical stakeholders.

Strategic Planning & Continuous Improvement

Contribute to ICT strategy development through insights from project performance and client feedback.
Improve project delivery frameworks, workflows, and documentation standards.
Lead post implementation reviews to capture lessons learned and drive process enhancements.

Risk & Issue Management

Identify technical and operational risks early and implement mitigation strategies.
Manage escalations, troubleshoot ICT related issues, and ensure minimal disruption to project progress.
Maintain contingency plans for critical infrastructure and system deployments.

Service line: GWS Segment

Senior ICT Project Manager (Data Center)