Content Development, ServiceNow Knowledge Management, Service Delivery Support

Power Automate, SFDC, ServiceNow workflows, Ms Office Suite, KM tools, PSFT, generative AI tools, AI-driven analytics

data products , Scrum, Agile, Microsoft 365, Kanban, Sharepoint, Analytics, enterprise platforms, Ai, cloud-based solutions, workflow automation, data-enabled solutions

Sdlc, Ml, JIRA, Rpa, Business Architecture, Servicenow, Confluence, Azure DevOps, No-code solutions, Lean Six Sigma, Intelligent Automation, Ai, Automation trends

O365, SAP, Power Bi, Tableau, Jira, Confluence, Azure, Transformation, Continuous improvement tools, Visio, Data analytics platforms, Agile backlog management, AI automation tools, Process mining tools, MS Project, Sharepoint, Process Management

Sdlc, Scrum, Agile, Itsm, Servicenow, Itil Processes, Itam, API-based solutions, CIS certifications in ITSM ITAM, ServiceNow CSA certification, ServiceNow reporting and dashboards

Servicenow, Delivery Manager, Oracle, Oracle Ebs