About the Role

As an Information Security Specialist within the IT-TTO-ICS -CSS business unit, you will play a pivotal role in safeguarding the digital assets and business operations of a global financial institution. This position focuses on managing and enhancing Email Security services as part of the Information Cyber Security Services (ICS) team, a group of cyber security thought leaders responsible for protecting the bank's operations across 70+ countries. Your contributions will ensure the continuity, compliance, and ongoing improvement of the bank's security posture in an evolving threat landscape.

Responsibilities

Govern and manage on-premises and cloud-based Email Security and Endpoint solutions.
Configure products, enhance security controls, and lead service improvement initiatives to address risk, compliance, and process challenges.
Collaborate with service leads, business units, infrastructure teams, and security operations, providing technical guidance as needed.
Translate business IT security requirements into effective and efficient technical measures.
Handle and resolve priority security incidents, escalations, and severity issues in a timely manner.
Contribute to product roadmaps and support capability advancement, including version upgrades, new features, and managing end-of-life (EOL) equipment.
Participate actively in risk management, audit processes, and governance functions.
Create and maintain documentation for security infrastructure, processes, runbooks, and operational manuals.
Prepare and analyze reports using MS PowerPoint, Excel, and SIEM tools, correlating logs and presenting findings to stakeholders.

Qualifications

Diploma or bachelor's degree in engineering, Computer Science/Information Technology, or equivalent.

Required Skills

Minimum 7+ years of experience in the Information Security domain.
Hands-on experience with Email Security products such as Proofpoint, Microsoft MDO, etc.
Practical knowledge of Antivirus solutions like Microsoft MDE, Intune, ePO, etc.
Strong understanding of messaging platforms (Exchange, Office 365) and hybrid email architectures.
Proficiency in email security controls: Anti-spam/malware, DMARC, SPF, sandboxing, URL filtering, encryption, and DLP.
Solid grounding in information security principles, including the CIA triad, access controls, vulnerability/risk assessments, and auditing.
Ability to automate routine business-as-usual (BAU) tasks.
Understanding of Change, Incident, and Problem Management processes.
Excellent written and verbal communication skills, with the ability to interact across all organizational levels.
Strong presentation skills; ability to communicate technical concepts and roadmaps using MS PowerPoint, Excel, and Visio.

Preferred Skills

Industry-recognized security certifications such as CISSP, CISM, CCSP, or CEH are highly desirable.
Experience working in multinational or financial services environments.
Demonstrated initiative in process improvement and automation.

Information Security Specialist(Information Security Specialist - Email security

Information Security Specialist