Incident Management, Servicenow, Problem Management, 5 Whys, Kepner-Tregoe, ITIL 4, ishikawa, Root Cause Analysis

Itil Processes, SAS, Mariadb, Grafana, Control M, MS SQL, Application Security, Linux, OpenShift container platform, Sql Scripts, Splunk, Oracle, Kubernetes, AWS, GenAI tools, SSL certificates, EOD process, Middleware Application Server, ITRS monitoring

Servicenow, PowerShell, Intune, Dns, Firewalls, Vpn, Azure Ad, Terraform, AWS CloudFormation, Azure Virtual Desktops, Active Directory, Azure ARM templates, Windows 365, DaaS, Citrix Cloud, Microsoft Endpoint Manager, Microsoft Entra, AWS Workspaces

Sharepoint, AI technologies, Microsoft Office Applications, Risk Management

Cloud Storage, BigQuery, MLops, Docker, Terraform, Python, Kubernetes, GKE, Vertex AI, CI CD

Microsoft Office, imaging systems, policy administration workflow

automation, tax reporting IAS 12, Microsoft Office Tools, standardisation, Transfer Pricing, international tax, process improvement, Direct Tax, tax technology solutions, Country-by-Country Reporting CbCR, CFC rules

Agile Project Management, Pytorch, Python Programming, LangChain, large data handling, data visualization packages, boosting models, GenAI solutions, transformer models, AI applications