Iso 27001, Vulnerability Management, Siem, Firewalls, EDR, XDR, SOAR, PCI-DSS

customer communication , B2B software products, Project management, Relationship management, Software development processes, Issue resolution, Product management, pc software, Bug-fix delivery, OEM-related environments, Cross-functional collaboration, Program management, Audio Software

Customer Relationship Management, Client Servicing, Sales Support, Regulatory Compliance

core switching , Migration, Routing, Ccna, Itil, Network Security Systems, Firewalls, Ccnp, Prince2 Practitioner, Testing, Cutover, Structured cabling environments, Rack deployments, Commissioning processes, MS Project, Systems infrastructure, Data Centre network implementation

Prince2, network security, Networking, Ccna, Itil, Pmp, cloud fundamentals, SaaS-based solutions

Itil Foundation, VDI knowledge, Six Sigma Green Belt

Ccsp, Incident Response, Microsoft 365, IT General Controls, Threat Hunting, Siem, It Compliance, Threat Intelligence, Azure, Cism, AWS, PDPA, Microsoft Security certifications, endpoint protection, SOAR, ISO 27001 Lead Implementer Auditor, Microsoft security, SOC operations, MDE, MDM, Singapore Cybersecurity Act, Cissp, Sox

Customer Relationship Management

Itil Processes, Prioritization, decision-making, Troubleshooting, service management tools, ticket management