The well-being of our seafarers is the foundation of our operational success and global reputation. In this role, you will lead the charge in fostering a supportive, safe, and healthy environment for our fleet from our Singapore office. This is a critical role where your empathy and maritime expertise will directly impact the mental and physical health of our diverse workforce at sea.

Key Responsibilities

Serve as the primary point of coordination for all physical and mental welfare concerns across the global fleet.
Design and implement crew welfare strategies, including mental health campaigns and onboard well-being toolkits.
Supervise the welfare follow-up of active medical cases and coordinate with insurance and medical providers.
Lead anti-harassment, anti-bullying, and anti-discrimination initiatives and oversee formal complaint investigations.
Manage welfare aspects of compassionate cases, family emergencies, and emergency repatriations.
Promote and monitor compliance with the company drug and alcohol zero-tolerance policy.
Support the professional integration and welfare of female seafarers to ensure a respectful working environment.
Conduct pre-joining welfare briefings focused on mental health, grievances, and company support resources.
Train marine HR operations teams on welfare-sensitive communication and early identification of mental health concerns.
Assist the manager with daily marine HR operational tasks, including sign-on coordination and regulatory compliance.

Requirements

Minimum 5 years of experience in marine HR or crew management operations.
Prior sailing experience, preferably at master or chief officer rank.
Thorough knowledge of MLC 2006, STCW, and maritime regulatory frameworks.
Proven experience in crew welfare initiatives or medical case management.
Strong interpersonal skills with the ability to handle sensitive and confidential matters.
Proficiency in MS Office applications and familiarity with crew management systems like COMPAS.
Exceptional training and mentoring capabilities to build a welfare-conscious culture.

If you are a maritime professional dedicated to improving the lives of seafarers, we invite you to apply. Join us in shaping a supportive and inclusive culture for our global crew members.

Assistant Manager (Marine HR), Crew Well-Being