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Job Responsibilities

Manage day to day restaurants & salons operations, and ensure a positive outlet image
Coordinating front and back of the house operations for smooth delivery of services
Training / coaching of new and current staff on customer service best practices
Managing staff training, schedules and work performance
Organize and supervise shifts
Respond promptly to customer complaints, suggest solutions to resolve complaints
Ensure compliance with

Operations Manager (Salon/F&B)