17:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-03848a0deb1d5ccd.js"],"default"] 1a:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-03848a0deb1d5ccd.js"],"Image"] 18:T4f9,{"showUserEngagement":"true","resumeParserSwitch":"false","careerFairLink":"https://www.foundit.my/events/triumphmy","syndicatedQuickApplyEnabled":"false","bulkApplyMultiSelect":"15","oldLoginCheck":"true","showUploadViaGoogleDrive":"false","heroSectionHeading":"Over 700,000+","gaAccountId":"UA-33930632-1","hideCsCartIcon":"false","resumeScoreSwitch":"false","triumphEventId":"5","showAppRegistrationPopup":"true","recaptchaV2Switch":"true","srpBrandBooster":"false","dfpSwitch":"true","parseNewResume":"true","parseResumeSwitchDesktop":"false","hideExperienceTypePopup":"true","cleverTapProjectId":"6K9-ZK8-ZZ6Z","copyrightYear":"2020","showDesktopDropboxV2":"false","hideBellNotification":"false","showPassiveJobs":"false","triumphEndDate":"7-3-2024","showTriumphEvent":"true","jobsCount":"100,000+","showPromotionsBox":"true","showCareerFair":"true","parseResumePhoenix":"true","showAppLoginPopup":"false","careerFairName":"Career Fair","resumeParseTime":"30000","showAspireElement":"false","channelName":"Malaysia","socialLoginOn":"true","newProfileFlow":"false","socialUrls":"[\"https://www.facebook.com/founditMY/\",\r\n\"https://x.com/foundit_MY\",\r\n\"https://www.linkedin.com/company/foundit-jobs/\",\r\n\"https://www.youtube.com/@foundit_Malaysia/featured\"]"}19:T50c,

Description

Oversee both CFS secured and unsecured collections teams to ensure effective and timely collections.
Handle escalated collection cases with professionalism, negotiating resolutions while maintaining customer relationships.
Streamline dunning and escalation processes to balance both Collections outcome and customer service.
Monitor team performance metrics and provide coaching to improve productivity and compliance with company policies.
Strong background in collect

Unit Head Secured Collections