Job Description

THE FUTURE IS WHAT WE MAKE IT.

Technical Support Engineer – Linux & Access Control Systems

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

As a Technical Support Engineer, your focus will be delivering technical support for access and video products of Honeywell to the Value-Added Resellers (authorized partners) and End-Customers of our area of coverage in Asia Pacific region.

Key Responsibilities

The assignment involves telephone, dial-in and email support of Lenel products (Access Control – Windows and Linux based, and Video Surveillance).
Manage and prioritize requests.
On time resolution of complaints.
Work with a centralized Call Management database on a daily basis.
Site & customer technical visits for product related activities

Key Experience & Capabilities

Bachelor's degree in computer science or equivalent
Fluent English mandatory
Experience in support or technical consultancy function.
Professional experience of IP network.
Preferably, a relevant experience in the Electronic Security sector.
A solid knowledge of databases and Linux operating systems.
Weekend support (once a month full weekend)

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watchv=CG-rmG0eKLk

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Technical Support Engineer Linux & Access Control Systems