About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Key Responsibilities

Credit Risk Management
Perform comprehensive credit assessments and financial analysis for new and existing customers
Ensure adherence to credit policies and internal guidelines
Monitor credit portfolios and follow up with country teams to ensure timely credit renewals
Collections Management
Manage the overdue portfolio and drive timely collections across assigned regions
Analyse ageing reports to identify and flag high-risk accounts proactively
Collaborate with stakeholders to resolve overdue issues and improve cash flow
Reporting & Analytics
Monitor Bad Debt Provisions and ensure compliance with standard operating procedures (SOP) across all countries
Track and reduce credit exposure, including monitoring accounts exceeding approved credit limits
Deliver monthly insights on high-risk accounts, including root causes of overdue balances
Escalate critical issues in a timely manner to mitigate financial risk

Requirements

Bachelor's degree in Finance, Accounting, Business, or a related field
2 to 5 years of relevant experience in credit risk, collections, or financial analysis
Strong analytical and problem-solving skills
Proficiency in Excel and financial reporting tools
Excellent communication and stakeholder management skills
Ability to work independently and manage multiple priorities
Experience working in a multinational or regional environment
Familiarity with credit risk frameworks, credit scoring models, or ERP systems

What moves you

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Credit Risk and Collection Senior Analyst (AR)