Role Description

As Materials Control Manager, you will be responsible for achieving departmental and organizational objectives through the effective leadership and management of the Materials Control function within the Finance Division. This role ensures the efficient procurement, inventory management, cost control, and supply chain operations of the hotel while maintaining hotel standards for guest satisfaction, employee engagement, operational excellence, and financial performance.

You will lead, mentor, and develop team members to deliver strategic and operational objectives aligned with the hotel's key performance pillars: People, Internal Processes, Guest Experience, and Revenue Growth. Success in this role requires strong collaboration with subordinates, peers, and senior management to drive continuous improvement, operational efficiency, and business success.

· Lead, coach, and develop team members to achieve departmental and organizational goals.

· Ensure team schedules and staffing levels are aligned with operational requirements and business demands.

· Foster a culture of accountability, engagement, motivation, and continuous improvement.

· Recognize and reward outstanding performance while addressing performance gaps promptly, fairly, and constructively.

· Provide clear direction, guidance and support to ensure departmental objectives are effectively executed.

· Promote professional development by identifying training needs and creating growth opportunities for team members.

· Demonstrate strong leadership, integrity, sound judgment, and accountability in all business decisions.

· Ensure all purchasing activities are conducted in accordance with hotel policies and established procurement procedures.

· Source products and services from suppliers offering the best overall value, considering quality, pricing, reliability, delivery timelines, and consistency of supply.

· Review and approve purchase requests, ensuring accuracy, necessity, and compliance with budgetary requirements.

· Negotiate pricing, contractual terms and payment conditions to maximize value for the hotel.

· Establish purchasing priorities based on operational needs and business objectives.

· Ensure timely preparation, issuance and follow-up of purchase orders through effective tracking systems.

· Develop and maintain strong supplier relationships and support supplier partnership and sponsorship initiatives when appropriate.

· Stay informed of industry trends, market developments, and new products, providing recommendations to department heads as relevant.

· Oversee inventory management processes to ensure optimal stock levels and minimize waste.

· Maintain accurate product specifications, inventory records, and established par stock levels.

· Monitor daily market lists and ensure timely and efficient procurement processing.

· Implement best practices in materials control, receiving, storage, and inventory management.

· Ensure compliance with internal controls and audit requirements related to purchasing and inventory functions.

· Monitor departmental budgets and expenditures, proactively identifying opportunities for cost optimization.

· Work closely with the Assistant Director of Finance and Director of Finance to implement corrective actions when necessary.

· Drive cost-control initiatives while maintaining product quality and service standards.

· Conduct value analysis and cost-benefit evaluations to improve operational efficiency and profitability.

· Support the hotel's financial objectives through effective procurement planning and inventory management.

· Develop and implement long-term departmental goals, strategies, and action plans that support hotel growth and operational success.

· Maintain awareness of market trends, competitive activities, and guest expectations to identify opportunities for improvement.

· Continuously evaluate processes and introduce initiatives that enhance efficiency, service quality, and guest satisfaction.

· Ensure departmental operations align with the hotel's vision, mission, values, and strategic objectives.

· Adapt to evolving business needs and operational priorities while maintaining high performance standards.

· Communicate effectively with team members, department heads, senior management, suppliers and vendors.

· Conduct regular departmental meetings and briefings, ensuring action items are followed through effectively.

· Represent the hotel professionally within the local community and industry networks.

· Collaborate closely with other departments to ensure seamless operational support and service delivery.

· Maintain efficient departmental administration systems, records, and documentation.

· Establish, review and update departmental policies, procedures, and operational manuals.

· Ensure all departmental practices comply with hotel policies, hotel standards, and regulatory requirements.

· Maintain alignment between departmental procedures and Hard Rock Hotel operational guidelines.

· Ensure facilities, equipment, and office areas under your supervision are properly maintained and operating efficiently.

Maintain a thorough understanding of emergency procedures and ensure departmental compliance and preparedness.

· Leverage available technology and systems to improve productivity, reporting accuracy, and operational effectiveness.

Requirement

· Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.

· Minimum of 5 years experience in a managerial role within Materials Control, preferably in the hospitality or hotel industry.

· Strong expertise in material planning and control, procurement, inventory management, store operations, cost control and value analysis.

· Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.

· Demonstrated analytical thinking and problem-solving abilities, with a proactive approach to identifying and resolving operational challenges.

· Proven leadership and people management skills, with the ability to motivate, develop and lead high-performing teams.

· Strong negotiation and vendor management skills, with a track record of securing favorable commercial outcomes.

· Ability to thrive in a fast-paced environment while managing multiple priorities and meeting deadlines.

· Strategic mindset with strong planning, organizational, and analytical capabilities.

· Proficient in making data-driven decisions to improve operational efficiency and optimize costs.

Planner 2, Production Planning

Materials Control Manager