Job Summary

To coordinate and manage all tenant fit-out activities in the shopping mall, ensuring compliance with mall regulations, authority requirements, approved designs, and GreenRE / sustainability standards.

The incumbent will liaise with tenants, contractors, consultants, and internal departments (Leasing, Marketing, Operations, and Security) to ensure smooth handover, fit-out execution, operational readiness of premises, and support Mall upgrading and enhancement projects, while enforcing energy efficiency and sustainability requirements at the tenant lot level.

Key Responsibilities

Tenant Fit-Out Coordination
Conduct fit-out meetings with tenants and contractors to familiarize them with:

Site conditions
Mall rules and regulations
Authority requirements and approvals

Work closely with internal departments (Leasing, Marketing, Operations, Security) on:

Prospective tenants and upcoming openings
Tenant fit-out schedules, handover dates, and special requests
Outgoing tenants and vacant possession handovers

Conduct proper handovers of premises to new tenants and manage opening and vacant possession from outgoing tenants.
Provide tenant and contractor information to relevant departments for smooth coordination and support.
Design & Drawing Review
Review architectural drawings, M&E drawings, and interior design concept submissions.
Highlight any design or compliance concerns and propose best practices.
Guide tenants in refining retail shop designs and concepts to align with Mall theme, brand identity, and sustainability requirements.
Coordinate with Facilities/Operations department to ensure tenant M&E submissions are approved and resolve technical issues (e.g., electrical, air-conditioning, sprinkler systems).
Documentation & Compliance
Ensure all required documents are in place prior to handover and commencement of works, including:

Approved concept and M&E plans
Insurance coverage
Work schedules and permits

Monitor fit-out progress and work with Security & Safety teams to ensure renovation complies with:

Approved submissions
Material usage standards
Safe construction methods
Accurate as-built documentation

Assist Operations in follow-up matters such as work permits for works within tenant outlets.
Project & Upgrading Support
Collaborate with Project team, consultants, engineers, suppliers, and contractors for Mall upgrading and enhancement projects.
Provide technical and operational support during renovation projects to ensure timelines, quality, and safety standards are met.
GreenRE / Sustainability Compliance (Tenant Lot Level)
Ensure new tenant fit outs comply with GreenRE and energy efficiency requirements.
Advise tenants and contractors on:

Energy-saving lighting and electrical systems
HVAC efficiency and load optimization
Sustainable materials and construction methods
Water efficiency and waste reduction

Review tenant design and M&E submissions to confirm alignment with GreenRE / sustainability standards.
Assist Management in monitoring tenant compliance during construction and handover, including verification of as-built installations.
Support preparation of documentation for GreenRE certification, energy audits, or sustainability reporting.
Promote awareness of environmental responsibility and energy efficiency among tenants, contractors, and internal teams.

Key Requirements

The candidate's job location will be at Johor Bahru City Square Mall.

Diploma or Degree in Architecture, Interior Design, Civil / Mechanical / Electrical Engineering, or equivalent.
Minimum 3–5 years of experience in fit-out coordination or project management, preferably in commercial or retail developments.
Knowledge of building regulations, authority requirements, safety, and sustainability standards (GreenRE preferred).
Ability to review architectural and M&E drawings and provide constructive feedback.
Strong project coordination, time management, and stakeholder communication skills.
Computer literate (MS Office, AutoCAD, project management tools).
Able to work independently and in a team, with flexibility for after-hours work.
Knowledge of Mall operations, tenant requirements, and safety compliance is preferred.

Executive Fit-Out