Key Responsibilities

● Support and coordinate immigration and visa processes — including EP, DP, PVP, Special Pass, and Permission to Work applications — across multiple candidates simultaneously. This includes submissions via MDEC eXpats, MYXpats, ESD, and related government portals, along with continuous tracking, follow-ups, and coordination with authorities.

● Learn and manage country-specific HR operations and compliance processes across Malaysia, Thailand, Indonesia, Singapore, and India.

● Prepare, review, and maintain HR and compliance documentation including offer letters, confirmation letters, increment letters, immigration documents, and other employee-related letters while ensuring accuracy and compliance.

● Manage employee onboarding and offboarding processes, including employee records, MIS updates, payroll coordination with Finance, exit documentation, and expatriate tax clearance processes.

● Coordinate employee insurance and medical benefits administration across entities, including additions, deletions, claims coordination, and policy renewals.

● Support statutory and government compliance activities including submissions, renewals, documentation tracking, and liaison with relevant authorities. ● Coordinate Background Verification (BGV) cases via Neeyamo ScreenXchange or similar platforms by working closely with candidates and internal stakeholders to ensure timely closures.

● Support POEA/MWO compliance and overseas worker documentation processes for Philippine-based hires where required.

● Maintain operational trackers, HR records, and government portal updates with strong attention to detail and follow-through.

● Act as a coordination point between internal teams (Finance, HR Ops, Account Management) and external stakeholders (authorities, insurers, BGV vendors, banks, etc.). What We Are Looking For Qualifications & Experience

● Diploma or Degree in Human Resources, Business Administration, or a related field

● 2–3 years of experience in HR operations, coordination, administration, or compliance roles is preferred

● Prior exposure to immigration, visa processing, or government portal handling is an advantage, but not mandatory

HR & Compliance Executive