Job Description

Position Overview

Our company's Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes. Within GBS, the Source to Settle (STS) organization is responsible for the execution of the following processes Vendor Master Data, Supplier Onboarding, Purchasing, Invoice Entry, Accounts Payable Management, Settlements and STS Support.

The Associate Specialist, STS Purchasing Support is responsible for supporting day-to-day Purchasing Support operations within the Source to Settle organization. The role focuses on the timely, accurate, and compliant execution of operational activities across assigned purchasing support processes.

The Associate Specialist will support activities such as requisition-to-purchase triage, PO defect resolution, orphan purchase order handling, and selected ServiceNow-related requests in accordance with established procedures and service expectations. The role will work closely with the Purchasing Support Manager, Specialist, and other team members to help ensure effective queue management, issue resolution, and service delivery.

This position requires strong attention to detail, a service-oriented mindset, and the ability to work effectively in a team environment. The successful candidate will build process knowledge, follow standard ways of working, and contribute to stable and efficient daily operations.

Responsibilities

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following

Execute day-to-day Purchasing Support activities across assigned processes in line with established procedures and work instructions
Support operational activities related to requisition-to-purchase triage, PO defect resolution, orphan PO handling, and selected ServiceNow-related requests
Review, process, and resolve assigned requests, transactions, and issues in a timely, accurate, and compliant manner
Manage individual workload and priorities to support service delivery requirements
Escalate issues, exceptions, and risks to the Manager
Follow global process design, standard operating procedures, policies, and compliance requirements
Maintain accuracy and quality in daily execution and documentation
Communicate effectively with internal stakeholders regarding requests, issues, and resolutions
Collaborate with team members and partner with other STS teams, including Supplier Onboarding and Accounts Payable, as well as Procurement, IT, and Finance, to support issue resolution and service continuity
Build understanding of assigned processes and their impact on the end-to-end Source to Settle process
Support onboarding, knowledge sharing, and team documentation activities as needed
Identify and raise operational issues or process improvement opportunities to the Manager or Specialist
Contribute positively to team performance and a collaborative, customer-focused work environment
Maintain strong alignment with STS organizational priorities
Operate with ethics, integrity, and in accordance with company values and compliance standards

Education & Experience

BS/BA degree in Business Administration, Finance or advance student.
1+ years of Procurement or Accounts Payable experience, or Financial Shared Services
MS Excel intermediate

Technical Skills Requirements

Understanding of the BSC Source to Settle operational model (Must).
Accounting background (Must).
Functional knowledge of procurement, accounts payable, master data and customer service.
Ability to manage multiple tasks, focusing on priorities.
Strong written and oral communication skills (English)
Ability to effectively work with peers/ suppliers and stakeholders globally.
Attention to details and being organized.
SAP Ariba Knowledge

Required Skills

Accounting, Accounting, Adaptability, Business Administration, Business Support, Communications Support, Credit Management, Customer Technical Support, Detail-Oriented, Financial Accounting Controls, Financial Operations, Human Resources (HR) Shared Services Advisory, Invoice Processing, IT Infrastructure Support, Preparation of Financial Reports, Process Improvements, Procurement, Productivity Improvements, Project Risk Assessments, Quantitative Analytics, Queue Management, SAP Ariba, Service Delivery, Stakeholder Communications, Stakeholder Relationship Management + 2 more

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

06/30/2026

A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID R402644