Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For
Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
Bronze Winner in Cross-Generational Workforce Engagement (2024)
Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands

The Day-To-Day Activities

Strategic Sales Leadership

Lead, manage, and coach a team Account Managers to achieve individual and collective sales targets, ensuring consistent high performance and a results-driven culture.
Lead direct enterprise sales execution, aligning with the overall business objectives of U Mobile's Enterprise Large Accounts team.
Drive new client acquisition and market expansion, particularly in key verticals such as manufacturing, agriculture, logistics, and government-linked companies.
Analyze market trends, competitive landscape, and customer feedback to refine go-to-market strategies, optimize value propositions, and position U Mobile as a leading enterprise telecommunications provider.
Develop and oversee execution of pipeline management, forecasting accuracy, and performance tracking, ensuring timely and data-informed decision-making.
Co-lead all market surveys, RFPs, bids development / submission together with the Commercial Bid and Technical Pre-Sales Teams.

Key Account & Stakeholder Management

Serve as the lead, along with Head of Large Accounts on strategic enterprise accounts, ensuring long-term partnerships and customer retention.
Support Account Managers in complex negotiations, contract structuring, and solution customization, particularly for large, strategic opportunities.
Build and maintain trusted relationships with key customer executives, advocating for customer needs and ensuring alignment with U Mobile's technology roadmap and service delivery.

Team Development & Performance Management

Recruit, develop, and retain direct sales talent, fostering a high-performing and collaborative team environment, within the Direct Team.
Conduct regular performance reviews, pipeline coaching, and strategic account reviews to elevate team capabilities and accountability.

Customer Success & Advocacy

Ensure the delivery of consistent, high-quality customer experiences by championing proactive account management and customer success practices.
Establish governance and cadence for quarterly business reviews (QBRs) with key clients to strengthen relationships and identify growth opportunities.
Lead the implementation of customer advocacy programs, driving retention, loyalty, and referrals through exceptional service delivery.

About You

Masters/Bachelor's Degree in Accounting / Finance / Engineering / Computer Sciences / Telecommunications / IT or Business Management
MBA an added advantage
At least 12 years account management experience
Telecommunications experience, especially in commercial management, account management is an added advantage
PowerPoint presentation development skills
Strategic and a very analytical mindset
Ability to articulate thoughts in a logical, concise and convincing manner
Creative and financially savvy
Attention to detail and meticulous
Excellent communicator and strong ability to influence
Outgoing, extroverted and able to engage / build business relationships with C-suite audiences

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Head of Direct Sales, Corporate Segment