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Specialist Customs & Trade Compliance

Posted Date: Jul 11, 2026

Requisition Number: 128074

Position Title: Customs & Trade Compliance Specialist

Location : Senai, Johor.

Summary

This position has responsibility for performing all country of origin and preferential free trade agreements evaluation and maintaining compliance data in SAP GTS. Duties also include but are not limited to, preparing Customs binding rulings, identifying and recommending new global trade processes and procedures ,and understanding global trade system interfaces and capabilities. This position has responsibility for assigning HTS Classifications and Schedule B codes to relevant company items and supporting the Customs & Trade Compliance Specialist in the evaluation for Free Trade Agreements, as well as country of origin determination. Duties also include, but are not limited to, maintaining Hersheys Global Trade System and other databases to comply with Global Trade Compliance regulations, in addition to providing updated FTA Certificates to Customs Brokers and supporting the other Import Services Administrator personnel in special projects related to custom requirements.

Summary Of Major Duties

Research and assign required classification to company's relevant items. This includes but is not limited to raw materials, intermediate products, packaging, finished goods and equipment. Classification SOP's must be followed to ensure that all relevant General Rules of Interpretation, General Notes and Customs Rulings are properly cited, and that records are maintained reflecting drawings, technical information or any other supporting data used to achieve a high level of classification accuracy Perform yearly reviews to previously assigned HTS codes in order to update any changes to the existent codes.
Responsible for the determination, system maintenance and record keeping needed to support Hershey's products for all relevant Free Trade Agreements. Tasks include but are not limited to: Pricing reviews, Cost Analysis Sheet creation, review and submission, liase with MITI as required for approval process, coordinate with functional areas to monitor sourcing changes. Periodic review of standard cost fluctuation to determine adherence to rules of origin thresholds. Maintenance of all records, data integrity and supporting documentation to ensure Hershey is able to support FTA claims. Research Hershey item ingredient composition and sourcing to determine Country of Origin based on applicable Rules of Origin. This requires an in-depth understanding of regulations as well as the specific methods (RVC, Tariff Shift and De minimis) to determine Country of Origin. This also requires coordination and information gathering across a variety of corporate functional areas including commodities, co-manufacturing, R&D, QRC, and others. Prepare Monthly Metrics for CAS. Maintenance of data and electronic records for Special Programs, HTS classification and Country of origin through Hershey's Global Trade System, and other databases. Maintain Special Programs Matrix. This includes record keeping and audit of FTA Certificates issued by suppliers. FTA qualification.
Oversee daily and monthly review/ audit of Free Industrial Zone reporting requirements. Ensure submission to relevant authorities. Work with appropriate functional areas to ensure purchases and shipments are being properly recorded. Support import/export personnel with any other regulatory trade compliance support Coordinate training requirements with Manager, Imports/Exports.
Responsible for ongoing maintenance for Hershey's Import/Export compliance manual.
Post Entry Audit inbound and outbound.
Evaluate, Monitor & Document Customs Broker's compliance. (Broker KPI for Compliance)
Monitor compliance to Broker Billing Review process.
Secure annual broker acknowledgment of compliance
Perform on-site compliance audit on the broke
Support Sanctioned Parties List Annual screening process
Help Resolve Customs Issues and Internal Inquiries from stakeholders. Compliance meeting with the team.
License & Permit Review for the new item. - additional activity such as RND from Customs and Sugar storage license from KPDNHEP.
Administer New Hire Training.
Administer Bi-Annual Refresher Training.
Prepare compliance training material
Evaluate & Document the applicability of Customs & Trade Regulatory Updates to Hsy Malaysia
Evaluate, Monitor & Document compliance to the recordkeeping process (Post Audit)
Review & Terminate access to Import / Export Records.
Prepare / Submit / Follow up on Local sales under ATIGA application (new/renewal) and Approval. Prepare Monthly Metrics for Local Sales
Prepare Monthly Metrics
AO Application /FG Waste dispose of without duty – Secure approval
Annual Self-Assessment
IS Issue Resolution – SAP/GTS & S4 Hana
Submit monthly customs report for RND operation
Managed & guide new vendor for customs agent nomination – provide additional supporting document to justify the agent appointment with Customs Authority.
Manage the FZIPS system from operator standpoint and communicate with all the requirement timely.

Minimum Education And Experience Requirements

Degree in International Trade, Logistics/ Business or equivalent experience.
Minimum of 3-5 years related Customs or Import/Export experience.
Detailed understanding of import processes and customs compliance.
Detailed understanding of broker operations and business requirements.
Knowledge of global trade compliance issues.
Computer skills including data entry, PC, Windows, database and spreadsheet.
Interpersonal communication skills, relationship management and collaboration skills.
Analytical/math and problem solving skills.
In Depth Understanding of Malaysia and Asean Harmonized Tariff Schedule (eg, General Rules of interpretation, exceptions, rulings, etc).
Expert understanding of Malaysia Customs Law.
Advanced technical knowledge of Free Trade Agreements utilized in Asia market, rules of origin and methods for determination.
Experience working in a Free Industrial Zone or Licensed Manufacture Warehouse.

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