Be a part of something BIG!

SayHELLO to BIG Possibilities with Singtel KL(Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.

The Finance Executive – Commission is responsible for providing high-quality analytical, financial, and operational support to the offshore Finance Manager and the onshore Commercial Manager. The role focuses on delivering service excellence across commission analysis, calculations, financial modelling, commercial insights, assurance support, and process improvement.

The role acts as an analytical partner, supporting timely decision-making, financial control, and execution of commission and incentive processes, while strategic ownership and accountability remain with the team.

Make an Impact by

Supporting commission analysis, accruals, reconciliations, and reporting activities across multiple products and channels to ensure accurate and timely commission processing.
Preparing commission budgeting, forecasting, variance analysis, and financial models, including scenario and sensitivity analysis to support commercial and business decision-making
Performing validation checks, analysing commission discrepancies, aged accruals, clawbacks, and payment variances, while supporting issue resolution and control reviews
Preparing recurring reports, dashboards, and commercial analysis to provide insights on channel performance, cost of acquisition, retention costs, and customer profitability
Supporting audits, reconciliations, governance reviews, and maintenance of documentation to ensure compliance, accuracy, and audit readiness
Driving process improvement initiatives through automation, standardisation, and adoption of new tools and systems to enhance operational efficiency and scalability
Supporting project implementation, testing, process transitions, and stabilisation activities to ensure smooth operational delivery
Collaborating with stakeholders and cross-functional teams to deliver accurate, timely, and high-quality financial and commercial support
Performing any other duties as assigned by management to support evolving business needs

Skills For Success

Degree in Accounting, Finance, Economics or a related discipline
Minimum of 3 years experience in commercial management, finance, or strategy roles, with accountability for commercial outcomes, governance, and decision support in fast-paced, data-driven, and competitive environments
Strong proficiency in financial modelling, forecasting, and commercial analysis, with hands-on experience using tools such as Excel, SAP, TM1, Tableau, or Power BI to deliver actionable business insights
Proven ability to influence senior stakeholders and support executive decision-making through strong commercial judgement, strategic thinking, and clear, data-driven recommendations in complex and ambiguous situations
Solid understanding of commercial drivers, financial governance, risk management, and operational trade-offs within cross-functional and multi-stakeholder environments
Excellent communicator and collaborative partner with strong stakeholder management, problem-solving, prioritisation, and continuous improvement skills

Good to Have

Experience in telecommunications or other high-volume, multi-channel commercial environments
Experience supporting process improvement, automation, or transformation initiatives in finance or commercial operations
Understanding of governance, compliance, and risk management in commercial or financial settings
Familiar with commission operations, channel performance analysis, or customer profitability reporting

Your Career Growth Starts Here. Apply Now!

Finance Executive - Commission