Role Description

This is a full-time, on-site role based in Elmina, Shah Alam for an E-Commerce Key Accounts Executive/Manager. The role involves managing key accounts on e-commerce platforms, developing and implementing sales strategies, monitoring account performance, and ensuring business growth. Responsibilities also include coordinating with internal teams for supply chain and inventory oversight, analyzing sales data to identify trends, and ensuring excellent client and customer satisfaction. Collaboration with stakeholders to drive commercial campaigns and manage promotional activities will also form a core part of the role.

Qualifications

Experience in Account Management, Business Development, or Client Relationship Management
Strong proficiency in e-Commerce platform operations (Shopee, Lazada, TikTok), campaign management, and online sales strategies
Analytical skills for monitoring sales performance and developing data-driven insights
Effective communication, negotiation, and interpersonal skills for collaborating with team members and external stakeholders
Proficiency in using e-commerce tools and relevant software for managing operations and data
Self-motivated and goal-oriented with the ability to multitask and prioritize in a fast-paced environment
Bachelor's degree in Business, Marketing, E-commerce, or a related field
Experience in the e-commerce or retail industry is an added advantage

Job Requirements

Able to multitask, prioritize, and manage time efficiently
Minimum 2-3 years of experience in eCommerce, digital marketing, or a related field.
Strong analytical, number sense and problem-solving skills.
Proficient in Microsoft Office (Excel *MUST*)
Goal-oriented, organized team player while being a self-motivated person
Faster learner and self-starter with a creative and proactive mindset
Excellent interpersonal relationship skills
Eager to expand the company with new sales, clients, and territories
Able to analyze data and sales statistics and translate results into better solutions
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person

E-Commerce Key Account Executive/Manager