JOB SUMMARY

To plan, lead, organize, develop and direct efforts of the Ultrasonic Smart Meter Unit strategies & policies and to ensure its alignment to AIS overall strategy, policies and objectives and;
To assist the Head of Unit to explore and propose new and latest technologies for metering and connectivity and;
To assist Head of Unit to plan and implement meter unit strategies and policies and to ensure its align with AIS overall corporate strategy, policies, and objectives for the full spectrum of metering operations.

KEY DUTIES AND RESPONSIBILITIES

Exploration and Implementation on Ultrasonic Smart Meter

Analysis of Ultrasonic Smart Meter (USM) and Electromagnetic Meter (EM) Alarm Code
Smart Meter – Water consumption Monitoring and Data Analysis (USM/EM)
Transmission of data and data Analysis from HES to Air Selangor Hydrosmart Database
Smart Meter Reading CMRS Verification and Quality Control Based on Service Cycle
Install Event – Pending Status Resolved and Completed
Review and perform data cleanup, including unbilled items, synchronized SC, BC and Route based on USM profile
Inactive account (Termination Supply, Cut for Non-Payment, Pending Start and Pending Stop) with consumption listing
Time Drift Data Analysis for USM and EM
Quarterly Meeting with region for addressing issue related to USM and EM

Establish Learning, Instrument, Tools & Policy

Establish the policies and processes pertaining to the metering and communicate the same to all head sections and units.
Monitor and evaluate the KPI's on target in relation to any operation or program.
Preparation, evaluation and monitoring of SOP's, guidelines and any compliance related to meter operation.
Perform training (theory & practical) to Region's meter unit related to SOP's guideline or any meter's operation or technical input
Ensure efficient and effective implementation of work processes by unit and compliance to SOP, WSIA and Water Rules & Regulations
Formulate learning and development policies, procedures, and improvement plans based on identified business needs, procedures, products and services for meter operation

Managing Meter Contract

Management of Meter Contract Supply and Delivery of Ultrasonic Smart Meter and Electromagnetic Meter (EM).
Organize on purchase, monitor and ensure sufficient meter stock for Central Store and Regional Store's for AIS operation

Minimum Qualifications

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor.
Preferred Disciplines: Instrumentation, Electrical, Mechanical, or Computer Engineering.

Experience

5-10 years of relevant engineering experience is required.
Proficient with use of computer software and systems, including Microsoft Office and Oracle billing systems.
Understanding of water meters and meters reading technology.
Basic understanding of residential and commercial water use.
Basic understanding of plumbing, plumbing fixtures and appliances equipment.

Associate II, Meter Management, Customer Billing Services, Non Revenue Water